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Customer Support Executive in Kochi

Entry Level Jobs • Verified Live Data

Live Market Report View Recommended Jobs

Report Highlights

26 Verified openings in Kochi .
Top Employers hiring: KeyValue, Collabera, HireVibe Talent.
Jobseeker intel: Direct matching keywords, CTC ranges, and expectations.

Active Market Listings

26

Verified Listings in Kochi

Reviewed by Gauahar Mistri

Practice Lead • Updated: 05 Aug, 2026

26 Jobs

26 openings in Kochi

Baseline Employer Expectations

Based on live job requirements, here are the core expectations, responsibilities, and tasks typically required for Customer Support Executive roles in Kochi:

Resolve customer queries via phone, email, and chat

Document all customer interactions in CRM software

Escalate complex issues to senior support tiers

Adhere to established service level agreements (SLAs)

Provide accurate product and service information

Identify and report emerging customer issue trends

Skills in Demand

Job Seeker Intel

Our engine analyzed 26 active listings in Kochi to identify the most critical skills requested by hiring managers for Customer Support Executive roles.

Active Listening Skills

Verbal and Written Communication

Problem Solving Aptitude

CRM Software Familiarity

Customer Empathy

Time Management and Prioritization

Typing Speed and Accuracy

Team Collaboration

Process Adherence

Customer

Executive

Cloud

English

Can

Chat

Voice

Calls

Skill Demand Frequency

Based on keyword frequency analysis of 26 active listings.

Recommended Job Roles for Freshers

Live Matches

Customer Service Associate

₹ 2.5 - 4 LPA

Handle inbound customer calls and emails, providing first-level resolution and support for standard inquiries within defined service protocols.

This role is an ideal entry point, focusing on foundational communication skills and process adherence with extensive on-the-job training.

Customer Care Executive Client Service Associate Voice Process Associate

Chat Process Executive

₹ 2 - 3.5 LPA

Manage multiple concurrent customer conversations via live chat, providing real-time assistance and troubleshooting for products or services.

It suits candidates with strong written communication and multitasking abilities, often requiring less vocal confidence than voice-based roles.

Non Voice Executive Web Chat Associate Email Support Executive

Help Desk Analyst

Provide initial technical support for IT-related issues, logging service tickets and guiding users through basic troubleshooting steps.

This position offers a pathway into the ITES sector for candidates with a technical aptitude and a passion for problem-solving.

Technical Support Executive IT Helpdesk Associate Service Desk Analyst

Client Relationship Executive

₹ 3 - 4.5 LPA

Focus on maintaining and nurturing relationships with existing clients, ensuring satisfaction and identifying opportunities for feedback.

This entry-level role is perfect for individuals with strong interpersonal skills, focusing on relationship building over high-volume query resolution.

Relationship Executive Customer Success Associate Account Support Executive

How it works: It scans all verified fresher listings in Kochi. Our engine aggregates opportunities from 500+ Indian job sources in real-time.

Active Employer Hiring

KeyValue

Collabera

HireVibe Talent

Teleperformance

Accor

Hiring Share

Market Demand Level

26 tracked listings in Kochi

Other Locations

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