Full-Time
Openings: 12 Mode: Office Joining: 15 Days
Experience:
5 yrs - 8 yrs
Salary:
₹6 LPA - ₹10 LPA
Ahmedabad
...More
Real-Time Opportunities for Customer Service Manager
Job description
Responsible for leading and managing a team of customer service professionals to ensure high levels of customer satisfaction. Develop and implement customer service policies and procedures. Handle escalated customer inquiries and resolve complex issues efficiently.
Key Skills
About Company
JOBDHA Curated
Heads Customer Service and Operations, reviewing jobs and reports on roles like customer success manager, chat associate, call centre executive, operations lead, operations executive, and process managers. She closely observes how automation is changing the staffing mix in Indian service centres with fewer voice agents, more technical support and success management roles.
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