Full-Time
Openings: 10 Mode: Office Joining: 15 Days
Experience:
5 yrs - 8 yrs
Salary:
₹5 LPA - ₹8 LPA
Ahmedabad
...More
Real-Time Opportunities for Customer Service Team Lead
Job description
A Customer Service Team Lead is responsible for guiding and motivating a team of customer service representatives to achieve service excellence. This role involves managing daily operations, resolving complex customer issues, and ensuring high levels of customer satisfaction and team performance.
Key Skills
About Company
JOBDHA Curated
Heads Customer Service and Operations, reviewing jobs and reports on roles like customer success manager, chat associate, call centre executive, operations lead, operations executive, and process managers. She closely observes how automation is changing the staffing mix in Indian service centres with fewer voice agents, more technical support and success management roles.
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