Fresher Customer Service in Pune

Customer Service Function • Entry Level Jobs • Verified Live Data

High Demand Live Market Report View Recommended Jobs

Report Highlights

106 Verified openings in Pune at 4.3L Avg Salary.
Top Employers hiring: Ghrs Training, Cummins India Limited, 2coms.
Jobseeker intel: Direct matching keywords, CTC ranges, and expectations.

Sample Average Salary

₹4.3L

Per Annum (Digital Listings)

Active Market Listings

106

Verified Listings in Pune

Reviewed by Gauahar Mistri

Practice Lead • Updated: 28 Jun, 2026

₹4.3L Avg

106 openings in Pune

View Jobs

Baseline Employer Expectations

Based on live job requirements, here are the core expectations, responsibilities, and tasks typically required for Fresher Customer Service roles in Pune:

Responding to customer inquiries via inbound calls, emails, and live chat platforms.

Accurately documenting all customer interactions and transactions in the CRM system.

Identifying and escalating complex issues to senior team members or specialized departments.

Providing clear information about products, services, and company policies.

Troubleshooting common user problems and providing effective, step-by-step solutions.

Adhering to communication scripts and established standard operating procedures (SOPs).

Meeting key performance indicators (KPIs) such as average handling time and customer satisfaction scores.

Processing forms, applications, and requests as per procedural guidelines.

Skills in Demand

Job Seeker Intel

Our engine analyzed 106 active listings in Pune to identify the most critical skills requested by hiring managers for Fresher Customer Service roles.

Excellent Verbal and Written Communication

Active Listening

Problem Solving and Analytical Skills

Patience and Empathy

Basic Computer Proficiency (MS Office Suite)

Typing Speed of 30+ Words Per Minute

Adaptability to different situations and

Attention to Detail

Time Management and Organizational Skills

Teamwork and Collaboration

Handle stressful situations calmly

CRM concepts

Customer

International

Voice

Process

Service

Handle

Executive

Excellent

Skill Demand Frequency

Based on keyword frequency analysis of 106 active listings.

Salary Distribution in Pune for Fresher Customer Service

Intelligence model based on 106 verified jobs data. As of 28 Jun, 2026 Data derived from JOBDHA's proprietary A.I Job Engine aggregating real-time jobs from 500+ sources. Actual compensation may vary by employer, experience, and technical expertise. Check your exact salary match →